Last updated: [November 10, 2025

Thank you for supporting my work and purchasing directly from lilithmireles@gmail.com. I’m committed to ensuring that your order reaches you safely and as quickly as possible.

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1. Processing Time

All orders are processed within 3–7 business days (excluding weekends and holidays) after payment is received.

If I am experiencing a high volume of orders or delays due to book production, you will be notified via email.

Pre-orders will ship once the book officially releases or as specified in the product description.

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2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the selected shipping method.

Estimated delivery times (after dispatch):

• Domestic (U.S.): 3–10 business days

• International: Currently not available.

Please note: Delivery estimates are provided by the carrier and are not guaranteed.​

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3. Order Tracking

Once your order ships, you will receive an email confirmation with tracking information (when available).
Please allow up to 48 hours for tracking updates to appear after your order has been dispatched.

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4. Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact me at [Your Email Address] within 14 days of delivery (or the expected delivery date for missing packages).

While I cannot control carrier delays or errors, I will do my best to assist you in resolving the issue and replacing damaged items where possible.

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5. Incorrect Shipping Information

Please double-check your shipping address before submitting your order.
I am not responsible for orders shipped to incorrect addresses provided by the customer. If your order is returned to me due to an address issue, additional shipping costs may apply to resend the package.

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6. Contact Information

If you have any questions or concerns about shipping, please reach out at:
📧 lilithbmireles@gmail.com
🌐 lilithmireles.com